Can you tell I'm a little irritated?
Oct. 28th, 2005 10:50 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
asherisI have heard things about how bad Charter Communications service is, but had my first experience with it yesterday. What a bunch of incompetent lying dumbfucks.
Lady on the phone trying to tell me I don't get the special listed on the website, because that's not what the website really says. (Yo bitch, I read through everything looking for a catch.) And the basic basic cable only has 4 channels. (According to your channel listings, it's more like 23. But hey, you're only off by a factor of about 6.) The internet price is $19.99/mo for 6 months, and unlike your claims, does NOT require a digital cable subscription. It requires a multi-product subscription, options for which include good old basic cable. Yes, there IS a free installation offer with this, if you sign up for automatic bill pay at the time ofinstallation.
Their reps have to be THE most clueless... not to mention they transferred me around a few times, and it wasn't until the third person that someone actually decided to talk to me.
I really fucking HATE these damned monopolies the cable companies have. Allows them to get away with damn near anything.
Lady on the phone trying to tell me I don't get the special listed on the website, because that's not what the website really says. (Yo bitch, I read through everything looking for a catch.) And the basic basic cable only has 4 channels. (According to your channel listings, it's more like 23. But hey, you're only off by a factor of about 6.) The internet price is $19.99/mo for 6 months, and unlike your claims, does NOT require a digital cable subscription. It requires a multi-product subscription, options for which include good old basic cable. Yes, there IS a free installation offer with this, if you sign up for automatic bill pay at the time ofinstallation.
Their reps have to be THE most clueless... not to mention they transferred me around a few times, and it wasn't until the third person that someone actually decided to talk to me.
I really fucking HATE these damned monopolies the cable companies have. Allows them to get away with damn near anything.
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no subject
Date: 2005-10-30 02:12 am (UTC)At least they did say what the regular price is in the documentation... :P